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FAQs

 

What you need to know...

 

Opening Hours

Office hours are Monday to Friday from 9am - 6pm. The surgery closes for lunch from 1pm to 2pm. The surgery is closed Saturdays, Sundays & Bank Holidays. 

Consultations & Appointments

Consultation is by appointment. Appointments may be made in advance. We endeavour to facilitate urgent problems with same day appointment.
Consultation duration is 15 minutes but we realise that this is not sufficient for some problems, so, if you feel you may need more time than this please let us know.
If you are booking for a particular procedure please let reception staff know at booking so they may make your booking for an appropriate time and duration to suit you.
Appointments can be made either in person, by phone at 091 794 734

Please do not email photos unless it is requested by your GP

Blood Tests

Please be aware that the majority of blood tests must reach the laboratory in UHG by lunchtime the same day. Thusly, for the majority of blood tests an appointment MUST be in the morning. Please check with reception staff if there is any doubt. 

Housecalls

Housecalls may be made with prior arrangement or in emergency and only after consultation with the doctor on duty.
The nature of consultation outcome is more satisfactory for the patient when the Doctor or nurse has access to diagnostic and therapeutic equipment in the surgery and we would encourage all patients thusly to be seen, where possible, in the surgery itself. 

Prescriptions & Forms

Please email: reception@oranmedical.com when requesting repeat medications or recurrent illness certificates giving dates, medication list and pharmacy details and we will issue same within 48 hours.
A member of our administration staff will be available from 9am-1pm and 2pm-6pm to facilitate the ordering and collection of such paperwork and forms. All prescriptions are emailed directly to the pharmacy of your choice.

Payment Options

We accept payment by Cash, Debit Card/Laser and Online payment.

Out of Hours Medical Cover

This surgery engages WESTDOC for Out of hours cover for urgent medical consultations or queries. This service is in place for our patients convenience and care after surgery hours ,from 6 pm to 9am of the following day. PHONE: 0818 360 000